Telecommunication Services Industry ESG Material Mapping

TC-TL-520a.1Total amount of monetary losses as a result of legal proceedings associated with anti-competitive behavior regulations

TC-TL-520a.2Average actual sustained download speed of (1) owned and commercially-associated content and (2) non-associated content

TC-TL-520a.3Description of risks and opportunities associated with net neutrality, paid peering, zero rating, and related practices

TC-TL-220a.1Description of policies and practices relating to behavioral advertising and customer privacy

TC-TL-220a.2Number of customers whose information is used for secondary purposes

TC-TL-220a.3Total amount of monetary losses as a result of legal proceedings associated with customer privacy

TC-TL-220a.4(1) Number of law enforcement requests for customer information, (2) number of customers whose information was requested, (3) percentage resulting in disclosure

TC-TL-230a.1(1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3) number of customers affected

TC-TL-230a.2Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards

TC-TL-130a.1(1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable

TC-TL-550a.1(1) System average interruption frequency and (2) customer average interruption duration

TC-TL-550a.2Discussion of systems to provide unimpeded service during service interruptions

TC-TL-440a.1(1) Materials recovered through take back programs, percentage of recovered materials that were (2) reused, (3) recycled, and (4) landfilled